Remote Support Services
Once the system is installed at your premises, SkyElectric’s Network Operations Center (NOC) begins 24×7 monitoring of the system installed.
The Smart Energy System continuously updates SkyElectric cloud servers with system health, status and fault related information via the Internet. Internet connectivity is built into the Smart Energy Inverter through WiFi or freely included 3G-network connectivity.
If a fault or other failure event occurs in any SkyElectric Smart Energy System, NOC personnel are immediately alerted. NOC personnel can perform complete remote diagnostics and repairs (if possible) from this 24×7 center proactively.